Please follow this link to book your guided visit: I book my visit
Your booking should be made as soon as possible before your visit. Our commitment to the guided visit will occur upon your acceptance of our offer (guiding contract), and upon the payment being made following the conditions below.
Each booking must state the number of guests, the name and contact details of the group leader, the date, time, and desired language, and the type and duration of tour selected. (The booking page on our website will request all this information). A guiding contract will be provided to you, incorporating all the details, as well as payment instructions.
Our rates and those of our partners are stated on the Pricing page of our website.
Unless otherwise agreed by the manager, payment must be done before the visit.
Payment to be made either by:
In the case of bank transfer, please make sure that payment is made at least 5 days before your visit.
The booking number, which you will find on the guiding contract
Once your booking is confirmed, an invoice can be sent to you upon request.
In case of late arrival at the meeting point, please advise the site as soon as possible. Any delays may reduce the duration of the guided visit by an equal amount.
TAny delay over
In case of cancellation by the customer, we expect at least TWO working days prior notice.In such case, your payment will be refunded
In case of cancellation by « Guides 1815 », your payment will be